Ideal Feet Complaints and Reviews

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Ideal Feet
Main address: 10700 N Rodney Parham Rd Ste A5 72212-4159 Little Rock AR
(501) 537-3100, (866) 585-4383,
  • 22+3 mobile complaints
  • $4.4K claimed losses
  • $175 average
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  • Jul 10
  • Health and Beauty
  • Alexander, Arkansas
  • Inserts
  • 14

I purchased the inserts for my son a couple of years ago and they worked for him. He has been wearing them constantly and now that he needs replacements, the store is closed and there is no one to contact. I say that because I see another review that someone posted saying they contacted the Ideal Feel corporate office and they were told that they have nothing to do with the store after they are... Read more

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  • Jul 01
  • Health and Beauty
  • Louisville, Kentucky
  • Shoe Inserts
  • 13

First, Ideal Feet will not refund your credit card immediately. Second, Ideal Feet takes a 30% restocking fee. Restocking is no different than trying on a different pair. Third, they took back the merchandise without giving me a refund after 8 months. Ideal Feet has the item I paid for and they have my money. Fourth, I don't think the inserts work. Fifth, I have called several times to be... Read more

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I bought inserts a year ago for 550 and note I can't replacements. If I had known any if this I would not have made this purchase as I am a single with a limited income. Wish I had some recourse cause now I have to pay someone else for more inserts

I had terrible foot pain. I went to Ideal Feet houston. After 2 weeks no more pain. Now 2 years later I need them replaced and the store is closed and I am " out of luck". If I hadn't been told I had a lifetime replacement I wouldn't have spent $550.

Just got scammed by Ideal feet. Check your receipt they will have a check number on your return receipt making it appear like they gave you a check for your returnwhen they did not.

  • Apr 11
  • Shopping
  • Conroe, Texas
  • Products Warranty
  • 6
  • 26

We purchased Ideal Feet products two months ago from the Houston Store. We went back three weeks ago for our scheduled refitting and the store was closed. After several attempts to contact someone we finally received an email from the corporate office that said that they only license the products and that each store is independently operated and they have no affiliation with the store once it... Read more

Was this review helpful? 5 1

  • Mar 14
  • Health and Beauty
  • Albuquerque, New Mexico
  • No Service
  • 1
  • 78

The inserts have helped him a ton but now the liner that fits over the insert is worn through. I NEED to get in contact with them and no response at any store!! Left at least 15 messages no response,. I have tried the corporate, the local , the OK City etc. They have an option for you to leave a message but again no response. If I ran my business that way I would have to close my doors. Not... Read more

Was this review helpful? 0 0

  • Jun 08, 2013
  • Health and Beauty
  • Austin, Texas
  • Heel Pains
  • 3
  • 163

I was experiencing severe heel pains and purchased inserts for $432.95 at the Austin location in Aug. 2011. I immediately began having back pain so they fitted me with new inserts. Within one week I began having pain in my left knee so they fitted me with new inserts. I immediately began experiencing swelling in my left knee and ankle and had problems walking. I attempted to obtain a refund and... Read more

Was this review helpful? 0 11

  • May 03, 2013
  • Shopping
  • Shoe Inserts
  • 234

Ideal Feet in Arlington, Texas took my money (almost $700.00) for inserts. Sent me home with the wrong size inserts, had to wait for someone to mail me a different size. Removed all my inter-soles in all my shoes as I was told to do. I went through there instructions and within 5 days noticed terrible pains in my feet and knees. Went to my primary physician. He sent me for an MRI. MRI... Read more

Was this review helpful? 0 9

  • Feb 20, 2013
  • Health and Beauty
  • Austin, Texas
  • Brook Shoes
  • 1
  • 264

I cruched my foot in a motorcycle accident in 2007. I was left with 23 screws and 3 plates in my right foot. After a couple of years, I developed a significant limp and threw my back out of alignment. I never have had back troubles. I gave ideal feet a try, and it has made a significant difference. I hardly have a limp now, and have had no back troubles since getting the inserts. Yes it was a... Read more

Was this review helpful? 2 10
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