First, Ideal Feet will not refund your credit card immediately.
Second, Ideal Feet takes a 30% restocking fee. Restocking is no different than trying on a different pair.
Third, they took back the merchandise without giving me a refund after 8 months. Ideal Feet has the item I paid for and they have my money.
Fourth, I don't think the inserts work.
Fifth, I have called several times to be put off. "Refunds are coming the second week of May." Today is July 1, 2014 with no refund. This started in December of 2013.
Ideal Feet should be taken to court in a class action lawsuit.
Monetary Loss: $130.