Ideal Feet

I was told I really needed these arch supports because of my Plantar Fasciitis. I couldn't afford them because of the thousands of dollars they cost so salesman talked me into a one year loan with no interest if paid off in that time.

I have worn these inserts daily and my feet hurt worse now than ever.

They have no return policy and now I am stuck with having to pay off this loan. What ever you do, do not buy these expensive inserts.

The store closed not sending. Out any notice

Paid about $500 for custom orthotics. Product was great-went from 24/7 pain in my knee, leg, and back to no pain at all!!

Before buying the inserts, I could barely walk up a flight of stairs; after buying the inserts, I'm walking 1 or 2 miles daily, playing golf, working out at the gym, etc.

HOWEVER, I was told they were guaranteed for life. Mine have now failed (cracked/collapsed, etc.) and hear they've gone out of business.

It's bad enough that I'm out the $500, but what's worse is that all the pain is coming back. Guess I am screwed!!

Horrible. Go to your podiatrist.

Run, wheel...basically get away from these scam artists. Aaron. Kathy Griffin. Horrrible, awful people.

Huge scam. No recourse.

I bought a set of orthotics a couple of years ago and went to the store today to get a replacement pair because they supposedly had a lifetime warranty. To my dismay they are gone.

They promissed a follow up call when I got the original pair, no call.

My inserts were good and have helped. But now I'm up the creek without an insert.

I bought a set of shoe inserts and paid over $500.00. I went today to get a replacement and found out that the store closed down completely and according to another orthotic store they explained to me that the corporation completely dissolved!

So I am very upset like so many that I would be misled that I would have lifetime warranty/replacements. I also am out over $500.00 without any chance of receiving any help. I have checked online for a corporate number to call and complain but there is none. How can a company do people like this?

We really rely on services to help us physically .

I frankly will stick to Racers and Pacers shoe inserts in New Albany Indiana (or I can get the SOLE brand online for 39.99) way cheaper than Ideal Feet and fit well.

The store closed and the company will not honor 1 stores lifetime warranty. I'm out $500.00.

They had good service and a good product but I now need replacements due to wear and use. With out replacements I will be back to using my cane in 6 months. I really did not like that the Main Corp. which I contacted in Texas would not honor another stores product.

I would have driven to Texas from Arkansas to get refitted and continue to walk pain free and w/o my cane. I have lost more than the money because I only kicked out this amount due to the warranty.

Signed up for a lifetime warranty and now the company is out of business!! I would life my 400.00 refunded!!

I had very intense pain for almost two years. I went to the store and bought a thin pair and thicker pair.

My wife had done so a year earler. We paid their very high prices based on a lifetime guarantee. Our pain went away within a month or so and never came back.

But 2 years lster we could find no stores in Louisville or lexington ky or indianapolis indiana. Places we visit and all had stores when we bought ours.

We knew that the product was way over-priced, but because they said we would replace them if the arches ever wore down, we paid it anyway. We even sketched the outline of the insert in order to prove, (if needed), that they had not kept the correct measurements.

After 16 months, we decided to have them replaced under their free replacement offer. However - can you believe it!! - the store had up and left the city.

There should be a way to bring this kind of bad business to justice. Why are not the owner's names listed as having defrauded the public.

We bought the lifetime for 2 people went there they are closed everything moved out. Very dissappointing.

we should hear from this company! My husband sent an email a month ago and we have not heard anything

Horror story about this business - I went to Ideal Feet in early December of 2012 and purchased their inserts for over $535. I was told if I completed their 30-day camp and was not satisfied they would refund 70% of my money.

I stayed in contact with my sales person doing everything according to the rules. After 30 days I returned everything and was cheerfully given a refund slip showing an amount of $397. would be refunded to me by a check mailed to my address within 4-6 weeks. After the 7th week I took my receipt back to the store, giving them a copy and they said they said they would call to find out why I hadn't received refund and get back to me.

After approximately 10 attempts in person, by phone calls to the store, and calling the corporate number and never getting a dime of my refund, this was turned over to BBB. (The corporate voice mailbox was always full, so unable to leave a message, and the sales clerks NEVER got back with me.) I received a letter from BBB that they too could get no response from this company.

I can't believe they are still in business because they do not hold up to their guarantee to the customer.